Lessons: Arrive for your lesson 10m early to observe the previous student's lessons. Many times they are learning what you will be learning, and it gives some time for you to acclimate to the environment before playing.
Tuition: Your tuition is billed automatically every month. If your payment method is declined, you will be charged a $15 late fee.
Scheduling: Your lesson day/time is reserved exclusively with Bonnie for you. Lessons are scheduled twice per month, in the 1st and 3rd weeks of the months when the 1st is on Tuesday or before. Your time is yours alone, so if you miss a lesson without 24h notice, you won't qualify for a makeup and the tuition is non-refundable. You should get a google calendar link for all of your appointments.
Illness: If, on the day of your lesson, you or your child become ill please do not come in for a lesson. You have 3 options: 1) Have a parent or another family member take the lesson instead. 2) Gift the lesson to a friend. 3) Trade lesson times with another student. Lessons that are canceled less than 24h ahead of time are not eligible for a makeup.
Makeups: For lessons that are canceled with 24 hours notice, you have 2 choices: 1) you may schedule a makeup in the next 5 week month. (these occur every 3 mo. on Fridays Only. 2) You may ask if there are openings in the next month due to a student being absent.
Temporary Holds: If you wish to suspend your lessons due to a trip or other cause, please let us know at least 30 days in advance. Please provide the date you will return so we can restart tuition when you return. If you will be gone more than a month, we cannot hold your lesson day or time. We will work with you to find another lesson day/time when you return.
Cancellations: To cancel lessons, please give us at least 30 days notice. We will close out your account, and stop your automatic payments. If you leave without 30 days notice, and your account is charged, a $15 payment processing fee will be deducted from your refund.
Our Purpose: To provide joyful, fun, and comprehensive music lessons for every student, no matter the age. All students are chosen after an extensive interview, and your success and happiness in learning music is our goal. If you have been offered a spot on the schedule, rest assured you are gifted musically.
Welcome to our musical family!!! - Bonnie teVelde, D.M.A.
